Due to the increased volume of adoptions/new puppies earlier this year when everyone was under shelter in-place orders, our schedule is already tight.  Now, with the uptick in Covid-19 cases, we are already seeing an increase of cancellations and rescheduling due to client’s quarantining requirements.

Therefore, effective November 16, 2020 and until further notice, we are offering the options listed below regarding cancelled/rescheduled sessions due to Covid-19 (i.e., quarantining, someone in the home is ill and/or has a fever, waiting for results from Covid-19 test, etc.).  All cancellation and rescheduling fees related to Covid-19 will be waived.

All sessions cancelled due to Covid-19 will be good for one calendar year from the date of cancellation. 

We will offer the following options in place of your cancelled 1-hour in-home sessions:

• Reschedule the in-home session(s) to a later date (please be aware, with the volume of folks looking for help with their dogs, existing clients rescheduling due to Covid-19, along with potential rescheduled sessions due to inclement weather, all could lead to the next available dates being several months out.)
• 1-Hour Virtual Video Sessions
• 1-Hour Phone Sessions

While these options are to help our clients to the best of our ability, please realize there is the same possibility that one of us at KISS Dog Training may need to cancel/reschedule due to Covid-19, and hope you will extend us the same grace and patience.

This situation is making dog training difficult on all of us, but rest assured, we will do what is right and reasonable for you, your dog and for us. If we all work together and get creative, this too will just be another bump in the road on the way to that perfect pet we are all working so hard to train.  As always, if you have any questions, please do not hesitate to call us at 913-269-7595.

Stay safe & stay healthy!

The Team at Keep it Simple Stupid (K.I.S.S.) Dog Training

Mike, Karen & Angela