I can say we used KISS for our dog almost 3 years ago. Mike was very transparent as to cost and what he expected from us as owners and what he could provide. This was our 3rd shelter dog and presented us with some challenges. We had Mike come to our home after evaluating comments from a vet and the doggie day care we used. Very pleased with the help Mike gave us. Was worth every penny. Mike, Chance says HI!!!